All consultations, including those with the assistant, are by appointment. The time we schedule for you depends on your question. This can vary from 10 to 20 minutes. It is therefore important that you tell the practice assistant how many questions you have. That way we take this into account in the planning. If you have more questions than you have indicated in advance, it is not possible to discuss them with the GP during the consultation. For some complaints it is not necessary to visit the doctor, and an advice or prescription is sufficient. Of course, you are not obliged to tell what you are coming for. And remember: even the assistant has her professional confidentiality.
There is a telephone call-back consultation hour between 1.15 pm and 1.45 pm. This call-back time is for questions and complaints you want to discuss with the GP or that cannot be answered by the practice assistant. You will then be called back by one of the GPs. In general, it is difficult to assess your health over the phone. It may therefore sometimes be necessary to make an appointment for the consultation hour.
Home visits are made at the end of the morning. You can request a home visit between 08.00 and 10.00. The assistant can then put the visit in the diary that same day. She can also ask to take your temperature and whether you want to prepare a urine. As there are better examination and treatment options in the practice, it is better to come to the practice if possible.