All consultations, including those with the assistant, are by appointment. The time we schedule for you depends on your question. This can vary from 10 to 20 minutes. It is therefore important that you tell the practice assistant how many questions you have. That way we take this into account in the planning. If you have more questions than you have indicated in advance, it is not possible to discuss them with the GP during the consultation. For some complaints it is not necessary to visit the doctor, and an advice or prescription is sufficient. Of course, you are not obliged to tell what you are coming for. And remember: even the assistant has her professional confidentiality.
Regularly, GP Maarse has an early morning surgery on Tuesdays. GP Kruse has an evening consultation hour on Tuesdays. These consulting hours are intended for people who cannot attend the regular consulting hours due to work/study. Appointments for these consulting hours can be made through the assistant, the fixed time for making appointments is in the morning between 8am-10am. You cannot reach the practice by phone before 8 am and after 5 pm. If you are unexpectedly late for your appointment, please let us know via the following e-mail address: askru@uhac.co.uk
Every day, home visits are made at the end of the morning. These can be requested between 8am and 10am, so the doctor can visit the same day. Incidentally, the examination and treatment options in the practice are naturally better than at home. So if at all possible, we advise you to come to the practice.
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