Doctor's assistant general practice De Waver

From reassuring a patient over the phone to running your own surgery hours: as a doctor’s assistant at De Waver GP Practice, no two days are the same. You’ll be given a lot of responsibility, work closely with your colleagues and play an important role in the day-to-day care of our patients.

What will you do?

As a doctor’s assistant, you are often the first point of contact for our patients. You answer the phone, reassure patients and assess the urgency of their enquiries. You decide whether someone needs an appointment and provide advice in accordance with the relevant protocols.

In addition, you will be responsible for:

• Managing GPs’ diaries;
• Receiving and providing information to patients;
• Processing referrals, repeat prescriptions and e-consultations;
• Calling patients back with their results;
• Administrative tasks, such as correspondence and processing research results;
• Carrying out medical procedures independently, such as administering injections, dressing wounds, taking blood pressure, flushing out ears and removing stitches.

You can see what needs to be done, take the initiative and help colleagues where necessary. No two days are the same, and it is precisely this variety that makes this role so interesting.

Your new workplace

De Waver GP Practice is based in a modern health centre in Uithoorn. We operate with short lines of communication, enabling you to liaise quickly with GPs and colleagues. Within our team, you’ll be given a great deal of responsibility and the freedom to carry out your work independently. At the same time, we’re always there for one another when needed.

Together with GPs, practice support staff, fellow assistants and a receptionist, we provide accessible and personalised care for our patients. We believe it is important that our staff continue to develop and enjoy coming to work.

Your qualities

You enjoy having frequent contact with patients and are good at switching between different tasks. Even when the phone keeps ringing and questions come in at the reception desk in between, you keep a clear overview and set the right priorities.

In addition:                       

• Have you completed a training programme to become a doctor’s assistant?.
• You’re good at assessing what a patient needs and you’re not afraid to ask follow-up questions during a triage interview.
• Do you communicate clearly and politely, both on the phone and at the counter?.
• You work with precision when processing test results, correspondence and patient data.
• Do you enjoy working as part of a team and are you willing to step in where needed?.

What do we offer you?

• Terms and conditions of employment in accordance with the General Practitioners’ Collective Agreement, and a salary in scale 4 or 5 (€2,805 to €4,218 gross per month based on a 38-hour week), depending on your qualifications and experience.
• A role offering 18 to 36 hours per week. Both a full-time role and a shared role are possible. Even if you’re only available for fewer hours, we’d be happy to discuss this with you.
• A one-year contract, with the prospect of a permanent position.
• An end-of-year bonus of 8,33%, 8% in holiday pay and a good pension scheme through the Pensioenfonds Zorg en Welzijn pension fund.
• A personal life-stage allowance of 20 hours. You can use these hours, for example, for informal care, extra free time, training or a gradual reduction in your working hours as you approach retirement.
• Opportunities for personal development and for undertaking relevant training programmes and courses.