Your working day starts quickly with the phone ringing. As a doctor's assistant, you are the first point of contact and play an important role in triage. You have to quickly assess who needs immediate help and who can wait a while.
The first call comes from a worried mother. Her child has had a fever for a few days and she is worried. You ask a few questions, listen to her concerns and schedule a GP appointment. You explain how she can make her child more comfortable, and you notice she is relieved.
The next call is from a woman with a sore throat. She wonders if she should come to the doctor. You ask about her symptoms and advise her to gargle with salt water and drink hot tea with honey, which soothes her throat.
Then the emergency line rings. An elderly man calls with chest pain. You sense the seriousness of the situation and make sure the GP is informed immediately. You stay on the line until he reaches the practice.
Between phone calls, you are also administratively busy. You process referrals, repeat prescriptions and answer e-consultations. You also call patients back with the results of tests.
In the afternoon, you conduct your consultations. You take vital signs, such as blood pressure and temperature, and remove stitches in another patient, giving follow-up instructions. You make sure everything runs smoothly and patients feel at ease. As a doctor's assistant, no two days are the same. This makes you completely in your element.
You answer the phone, reassure patients and determine whether they need an appointment (triage). You manage diaries, process referrals and repeat prescriptions, and answer e-consultations. You call patients back with results and perform medical procedures independently, such as giving injections and bandaging wounds. You see what needs to be done and tackle things proactively. And are you needed by a colleague? Then you'll be happy to help!
Other work:
GP practice De Waver is located in an innovative and modern health centre in Uithoorn, where quality of care, self-development and cooperation are central. The general practice is well organised, with short lines of communication with the GPs and a lot of attention for the personal wishes of patients. Together with an enthusiastic team of GPs, practice assistants, fellow assistants and a hostess, you ensure that care is organised close to the patient, and you play an important role in this.
Working at De Waver means being part of a close-knit team, in an environment where you can develop to the full and where your ideas and wishes matter. That's why you deserve: